Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Porthmadog | GPhC No. 9012511 | Last updated: July 2026

We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Porthmadog is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Porthmadog and across the UK. We are the data controller responsible for your personal information.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following information:

• Personal details: Name, date of birth, address, email address, and phone number
• Health information: Medical history, current medications, weight, BMI, and any relevant clinical details necessary for safe prescribing
• Payment information: Billing details processed securely through our payment provider
• Technical data: IP address, browser type, and website usage information collected via cookies

3. How We Use Your Data

We use your personal and health information to:

• Assess your suitability for weight loss treatment safely and appropriately
• Process and dispense your prescriptions once approved by our pharmacist
• Arrange delivery of your medication, typically within 1 working day of pharmacist approval
• Communicate with you about your orders, treatment, and any follow-up care
• Fulfil our legal and regulatory obligations as a GPhC-registered pharmacy
• Maintain accurate clinical and dispensing records as required by law

Our lawful bases for processing include the performance of a contract, compliance with a legal obligation, and the provision of health care under Article 9(2)(h) of the UK GDPR for special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies we may use include:

• Essential cookies: Necessary for the website to function correctly
• Analytics cookies: Help us understand visitor behaviour so we can improve our service
• Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Third-Party Sharing

We do not sell your personal data. We may share your information only in the following limited circumstances:

• Prescribing partners: Clinicians or prescribers involved in authorising your treatment
• Delivery providers: Courier services used to dispatch your medication securely
• Payment processors: Secure third-party providers who handle billing on our behalf
• Regulatory bodies: Where we are legally required to share information, for example with the GPhC or NHS bodies

All third parties we work with are required to handle your data securely and in compliance with applicable data protection law.

6. Data Retention

We retain your personal and health records in line with NHS and GPhC guidance, typically for a minimum of eight years from the date of your last interaction with us, or longer where required by law. After this period, data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. All health information is stored securely, and access is restricted to authorised personnel only.

8. Your Rights

Under UK GDPR, you have the right to access your personal data, request corrections, ask for deletion where appropriate, and object to or restrict certain types of processing. You may also request that we transfer your data to another provider where applicable. To exercise any of these rights, please contact us using the details below and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Porthmadog
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk